1. Shipping Zones

We offer shipping services within Sweden only for now. We currently do not offer international shipping.

2. Shipping Methods and Costs

We offer the following shipping methods:

  • Standard Shipping: Delivery within 1-3 business days.
  • Express Shipping: Delivery within 24 hours.

Shipping costs are calculated based on the weight and dimensions of the package and will be displayed at checkout.

3. Order Processing Time

Orders are typically processed and shipped within 3 business days of receipt, excluding weekends and public holidays. Please note that during peak seasons or promotional periods, processing times may be longer.

4. Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Delivery

Delivery times are estimated and may vary depending on factors such as shipping method, destination, and courier service. While we strive to deliver your order promptly, we cannot guarantee delivery within the estimated timeframe.

6. Delivery Attempts

If you are unavailable to receive your package at the time of delivery, the courier may attempt delivery on another day or leave a notification card with instructions for arranging redelivery or pickup at a nearby location.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Shipping Restrictions

Certain products may be subject to shipping restrictions due to size, weight, or legal regulations. We reserve the right to refuse shipping of any product that cannot be safely or legally transported.

9. Contact Us

If you have any questions about our shipping policy or need assistance with a return, please contact our customer service team at support@nzuri.se.

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